Terms & Privacy Conditions

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Refund/ Return Policy

We offer 30 Money Back Guarantee on almost every product we offer. Please call customer service at 888.963.3600, in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date.” Another example: “All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.

Refund/ Return/ Cancellation:

Refund due to services being terminated on final utility accounts. These refunds are system generated and a check will be produced within 15 working days.
Refund due to an overpayment on an active utility account. Refunds on overpayments are not made automatically. Generally, if an overpayment occurs it will be applied to the next bill. At the customer’s request, a credit will be applied to the customer’s credit card that was used on the initial payment.

In case of dispute, the key to speeding up the refund is having proof of payment.
Please contact us.

 


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